Training in on the nuances of social behaviour, on how to develop into a refined, sophisticated lady is provided at length in the session on Etiquette. Sessions on Deportment, the appropriate way to conduct a conversation, to carry oneself and the techniques of being a good hostess is dealt with in an effective manner.

Learners are also sensitized to cultural diversity, social inclusion, professional protocol and etiquettes and handling of difficult situations at the workplace.

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